Important announcement regarding our response to COVID-19

Important announcement regarding our response to COVID-19

OAKVILLE, ON – March 16, 2020 – As we have all seen from the news coverage, the COVID-19 Pandemic is evolving quite rapidly and dramatically. We have been monitoring this situation closely and in light of the most recent developments, and with the health and safety of our whole member community foremost in mind, we have made decisions to postpone or cancel certain upcoming events as follows:

Symposium 2020 - Vancouver, May 25-27
Based on the recommendations from public health authorities to restrict large gatherings, FEX has decided to cancel Symposium 2020. We believe the program line up for May was exceptional and therefore we will be exploring ways to bring some of the content, speakers and workshops to you in the coming months, where appropriate, through online formats such as webinars or live streaming.

Given the special circumstances underlying this decision, we will be modifying our Symposium cancellation policy and will provide full credit or refund for all participants who registered and paid for Symposium. We will connect with you in the next 30 days regarding processing credits and refunds.

FEA Program
FEX has postponed the Business Boards & Family Councils module scheduled for March 30-31st in Toronto. We will be rescheduling this module for this Fall and will communicate further details directly with the Program participants.

Given the ongoing uncertainty, we will continue to monitor things closely and evaluate the situation module by module and keep all Program participants informed if it becomes necessary for any further postponement to the May and June modules for Vancouver and Toronto. Where possible, we commit to providing participants 30 days notice if any changes in scheduling is required.

Family Enterprise of the Year Award (FEYA) Celebrations and other in-person events
FEYA celebrations (2 dinners, 1 luncheon) scheduled for later this month and early April have been cancelled. Please stay tuned for announcements and plans for celebrating our finalists and winners. We will also adjust our cancellation policy for these events and provide refunds for ticket purchases to date. These will be processed in the next 30 days as well.

With regard to other in-person events scheduled across the country, we will continue to monitor the situation closely and make decisions on postponement or cancellation on a case by case basis.

Personal Advisory Groups (P.A.G) Meetings
Most P.A.Gs from across the country meet on a monthly basis. We believe decisions on postponing or cancelling scheduled P.A.G meetings are best taken by each group considering circumstances specific to the location and individuals involved. Groups may want to consider using technology for upcoming meetings rather than getting together in person. We will be issuing specific guidance to our P.A.G members in a separate communication next week.

We anticipate continued uncertainty in the coming weeks regarding the COVID-19 situation. We will be monitoring the developments and guidance from authorities very closely and commit to keeping you up to date with regards to any changes in our plans that may affect our community.

The health and well-being of our family enterprise community is very important and so we encourage everyone to remain diligent both at home and work. Please follow all recommended protocols with respect to personal safety and infection control practices.

For more information or new updates about our response to COVID-19, click here.


Sheila Scott
National Director, Marketing & Communications
Family Enterprise Xchange

T: 905.337.8375 ext. 223



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690 Dorval Drive, Suite 135
Oakville, Ontario  L6K 3W7